We want you to be fully satisfied with every item that you purchase from QUIETFENCE.COM. If you are not satisfied with an
item that you have purchased, you may return the item within 15 days of delivery for a refund of the purchase price. To ensure
proper credit for the product (s) the item (s) must be returned in good condition( no scratches not dirty nor damaged), in the original box(s), and include all paperwork
along with sturdy foam inserts that were attached to the inside of your noise screen. They protect the hinges from damage.
- 1.) Please call email us at customerservice@quietfence.com to receive a Credit Return Authorization Number (CRA)
- 2.) Failure to receive a CRA may result in the delay of your refund.
- 3.) Return the products in the original packaging, in as-new condition (no holes drilled into the panels, no marks, cuts or defacing of panel product) along with any media, documentation, and all other items that were included (wooden shipping blocks for hinge protection) in the original shipment to you. Failure to do so or incomplete returns may result in a partial/delayed refund.
- 4.) Customer is responsible for return shipping. We do not provide return shipping label(s).
- 5.) Mark the outside of your shipping box with your Credit Return Authorization (CRA) Number along with your first and last name. Upon receipt of the return, we will process your refund. Please allow 1-3 business days for the processing of the refund to your credit card.
- 6.) Damaged or Defective Item
If you receive a damaged or defective item, please contact a Customer Care Representative immediately at customerservice@quietfence.com or 888-393-1098.
Return To:
Quiet Fence Noise Screen, LLC
Returns Dept
10450 Kley Rd
Versailles, Ohio 45380